Frequently Asked Questions

  • Are you licenced to sell medical products and devices?
    Yes, Of The Earth Ltd. currently has an active Medical Device Establishment Licence (MDEL # 14078) which can be verified with Health Canada.


  • We are buying for public health organizations, can you help us?
    Yes we have been prioritizing government and public health facility orders to ensure front line individuals are kept safe. We will work to accommodate your needs as much as possible.


  • Do you offer credit terms?
    Credit terms are offered to certain government institutions as well as select organizations, please inquire for more info. Deposits and/or escrow are required for certain purchases.


  • Do you work with brokers or agents?
    We transact with the funded party; if you are a broker or agent, we can accommodate you into our mandate.


  • Do you offer volume discounts?
    Yes, depending on many factors such as: product, volume, lead time, re-orders, etc. Please inquire for a quote specific to your situation.


  • Can I resell your products?
    Yes you may resell our products if you are licensed and not in conflict with our current client exclusivity. Please let us know if you intend to resale products.
  • Do you offer non-medical blue 3-ply or 4-ply masks?
    Yes we offer both 3-ply & 4-ply non-medical disposable surgical masks with a 90% BFE (Bacterial Filtration Efficiency)


  • Do you offer medical-grade & commercial-grade masks?
    Yes our masks meet the North American and EU executive standards:

    • 4-Ply Medical-grade Disposable Surgical Masks
      • North America – ASTM F2100 Level 3
      • Europe – EN14683
      • 99% BFE

  • Where are your sanitizer wipes manufactured?
    Our sanitizer manufacturer is located in Ontario, Canada.


  • Do your sanitizer wipes have a NPN?
    Yes our sanitizer wipes are registered with Health Canada and issued a Natural Product Number.


  • What percentage and grade is the ethanol (alcohol) used in your sanitizer?
    Sanitizer wipes are 70% plant-based food-grade ethyl alcohol.


  • What is the size of the sanitizer wipes?
    Wipes are 45 gsm (grams per square meter) and 15cm x 18cm (6” x 7”).


  • How many sanitizer wipes per canister?
    There are 100 wipes per cylindrical canister.


  • Are your wipes environmentally friendly and cruelty-free?
    Yes our wipes are recyclable and cruelty-free, vegan, GMO-free, & gluten-free.

One More Question?

Have a question that isn’t listed here? No problem, just contact us and we will be happy to answer in a timely manner.